If you are looking for Tekno Dog instructions or answers to frequently asked questions you’re in the right place. Click the link below to download the manaul to your computer or see further down for answers to frequently asked questions.
Tekno Dog Instructions Download
Click on the link below to download the Tekno Dog Manual in .pdf format.
Tekno Dog FAQ
What kind of batteries are used?
The robotic puppy runs on 4 AA Alkaline batteries (not included). The bone uses 3 AG-13 watch type batteries (included).
How long will the batteries last?
Depending on how often he is played with, the AA Alkaline batteries will last from about 8 to 12 hours to several days. Heavy use of his motors may result a higher battery drain—maybe even less than 2 hours. The AG-13 batteries will last several months.
Can I use rechargeable batteries?
We recommend that only AA Alkaline batteries be used in this product. Rechargeable batteries might not have the best performance from the puppy due to the voltage output.
When he sits and I try to make him flip, he makes a warning sound and won’t flip. What is that?
There’s a sensor on the bottom of the robotic puppy that lets you know that he is not sitting properly for a good launch (2 button like tabs near the tail area). Make sure that the surface is even. Move him to a new location and try again. The puppy will not launch if he is not completely sitting on the surface. The puppy’s bottom should be evenly placed on a (preferably) smooth surface. Sometimes carpets with longer fiber will affect the puppy’s performance.
Does the puppy respond to my speech? Does it matter what language I speak to him?
The robotic puppy “listens” to word and sound patterns and tries to understand what is being sent — in a similar way that a real puppy might. In TALK BACK mode, you can see how he interprets speech. Just like a real puppy, he will respond to any language.
Hint: if the environment is too noisy or many people are talking, the puppy will keep listening until the noise stop, then he will talk back to you. The puppy prefers this mode when he is left alone, i.e. he might be automatically in this mode. You need to draw his attention by patting his head, or pressing his nose to get out of this mode.
Do NOT press and HOLD this button, otherwise the puppy gets into the ‘Tablet programming Mode’ instead of this ‘conversation mode’.
Is there a “mute” button to make him quiet?
No, the puppy has no “mute button”. However, if you download his free app, you can adjust his amount of barking to be less and completely off (no bark) if you want.
Does the APP work with Apple and Android systems?
Yes. You can get an APP that works on Apple iPad® and Android™ powered tablet. However, they will not work on Smart phones.
Hint: for the best performance of the app, you need to point the speaker location towards to the puppy’s head. However, different brands or models tablets may have different response/interactive performance with the puppy. In some cases you may need to adjust the distance between your tab and the puppy. Please refer to the in-app instruction.
Why does it take a few seconds for the robot to sit?
The puppy uses this time to energize his power source to make him jump.
Will the puppy go into hand gesture mode if I use my hand to stop him walking?
No. The puppy’s only response gesture when he is walking to STOP WALKING. He sees your hand as an obstacle when he’s walking. After making him stop, move your hand away from his eyes, then put your hand back before his eyes to give him the correct command to enter hand gesture mode. Once the puppy is in hand gesture mode, he can be made to sit or jump.
Does he walk on carpet?
That depends on the thickness of the carpet. The robot will walk an all slick surfaces and on most carpets. But, very deep carpeting may cause him to not walk well.
His ear popped off. What do I do?
The puppy’s ears have detachable design prevents from broken or damage in accidental drop or impact. Simply pop it back on. It will be fine.
Can I wash the robot?
Yes, but only with a damp cloth. NEVER dip the product in water and avoid any water going inside the robot. DO NOT use any cleaners or detergents other than water.
Sometimes the robot drops the ball from his mouth and other times he doesn’t. Is this normal?
Yes. The ball may or may not drop from his mouth. It depends on how he wants to play at the time.
Why does the bone not appear to light up sometimes or the puppy doesn’t chew?
When the puppy is not hungry, he may not chew the bone anymore or the bone does not light up. Or, try to move the bone around his lower jaw and see if you can find the correct area to activate the bone and feed the puppy.
No response from the puppy in App mode?
The puppy will only respond after he has finished one command from you, please give your order one by one. Besides, in App mode, when there is anything in front of the puppy, his IR will detect this, and the puppy simultaneously gets out of the App Mode. Same if you press any sensor/button of the puppy during this App mode.
Why does the puppy not always land on his feet after every flipping?
The physical theory is the there are several factors might influence puppy’s landing result, including the friction of the surface, the hardness of the surface, the battery’s voltage, all would apply on the puppy’s paws during his landing. And the complex mechanical construction inside the puppy involves lots of internal components, which you may find that the puppy might not land on his feet successfully every time, and you would need to find the best surface for him.